Access Facilities

ACCESS & FACILITIES

TORCH ACCESS LIST

Joining the Torch Theatre Access List will allow you to receive information about upcoming access performances and will help us to tailor your visit. The Torch Theatre will hold your details on its database in order to facilitate future bookings and help us meet your access needs but they will not be shared or used for any other purposes.

 

If you would like to join our access list please fill in the application form and send it back to liam@torchtheatre.co.uk 

 

We are proud to be a Dementia and Autism Friendly organisation.

DOWLOAD FORM

Family & Children

 

There are baby-changing facilities available which are located near Café Torch and the Joanna Field Gallery.  Highchairs are also available in Café Torch.

 

 

Wheelchair Access and Low Mobility?

 

There is a lift to all floors, including the Theatre Bar, Café Torch and the Joanna Field Gallery. There are wheelchair accessible toilets on each floor. Wheelchair spaces are available in both performance spaces. We can store wheelchairs and have one available for loan for patrons transferring to seats. If you have low mobility, we suggest you book rows P, L, M and N (auditorium left) for easier access to the Main House and lift, and rows C, D and E (auditorium left) in the Studio. Please inform the Box Office of your requirements when booking your tickets.

 

Visually Impaired

 

Guide dogs for visually impaired people are welcome in the theatre. We can offer seats on the end of the row to make your visit easier. Please inform Box Office when booking your ticket and ask for information on any special effects that might affect the comfort of your dog during the production.

 

Some performances and screenings in our season are Audio Described for those that may not be able to see everything that is happening on the stage.

 

Audio description is a live commentary, by trained describers, interspersed with the actor’s dialogue. The description starts 15 minutes before a performance or screenings with details of the set, scenery, characters for live theatre and any other relevant details for film.

 

Description is relayed via a discreet headset linked to the infra-red audio system. Headsets can be collected from Box Office.

 

Deaf and Hard of Hearing?

 

Hearing dogs are welcome in the theatre. We can offer seats on the end of the row to make your visit easier. Please inform Box Office when booking your ticket and ask for information on any special effects that might affect the comfort of your dog during the production.

 

The Box Office is fitted with a DDA compliant portable induction loop system.  Both theatre spaces are equipped with an infra-red hearing system to be used with headsets, available from the Box Office.

We also programme regular subtitled screenings.

 

 

Disabled car parking

 

Disabled badge holders may park in the designated bays in front of the Theatre. Alternative parking is situated in the Lower Charles Street car park less than 50 metres from the Theatre and Robert Street, less than 200 metres from the Theatre.

 


BROWSE OUR ACCESS PERFORMANCES...

Maleficent: Mistress of Evil RELAXED ENVIRONMENT SCREENING at Torch Theatre

16 Nov 2019

Maleficent: Mistress of Evil RELAXED ENVIRONMENT SCREENING

BBFC Rating PG
Gemini Man (12A) SUBTITLED at Torch Theatre

18 Nov 2019

Gemini Man SUBTITLED

BBFC Rating 12
American Woman SUBTITLED at Torch Theatre

20 Nov 2019

American Woman SUBTITLED

BBFC Rating 15
The Farewell (PG) SUBTITLED at Torch Theatre

25 Nov 2019

The Farewell SUBTITLED

BBFC Rating PG
Movies & Memories: Singin' In The Rain at Torch Theatre

26 Nov 2019

Movies & Memories: Singin' In The Rain

BBFC Rating U
Sorry We Missed You (15) SUBTITLED at Torch Theatre

28 Nov 2019

Sorry We Missed You SUBTITLED

BBFC Rating 15
Frozen II SUBTITLED at Torch Theatre

03 Dec - 16 Dec

Frozen II SUBTITLED

Frozen II RELAXED ENVIRONMENT SCREENING at Torch Theatre

07 Dec 2019

Frozen II RELAXED ENVIRONMENT SCREENING

The Aeronauts SUBTITLED at Torch Theatre

09 Dec 2019

The Aeronauts SUBTITLED

BBFC Rating PG
Le Mans '66 SUBTITLED at Torch Theatre

11 Dec 2019

Le Mans '66 SUBTITLED

BBFC Rating 12
Last Christmas  SUBTITLED at Torch Theatre

17 Dec 2019

Last Christmas SUBTITLED

BBFC Rating 12
Movies & Memories: It's a Wonderful Life at Torch Theatre

17 Dec 2019

Movies & Memories: It's a Wonderful Life

BBFC Rating U
Midway SUBTITLED at Torch Theatre

18 Dec 2019

Midway SUBTITLED

BBFC Rating 12
Star Wars: The Rise of Skywalker SUBTITLED at Torch Theatre

23 Dec - 29 Dec

Star Wars: The Rise of Skywalker SUBTITLED

Cats RELAXED ENVIRONMENT SCREENING at Torch Theatre

04 Jan 2020

Cats RELAXED ENVIRONMENT SCREENING

A Beautiful Day in the Neighbourhood SUBTITLED at Torch Theatre

06 Jan 2020

A Beautiful Day in the Neighbourhood SUBTITLED

BBFC Rating PG
Cats SUBTITLED at Torch Theatre

07 Jan 2020

Cats SUBTITLED

Jumanji: The Next Level SUBTITLED at Torch Theatre

09 Jan 2020

Jumanji: The Next Level SUBTITLED

HYNT & CEA SCHEME

The Torch Theatre participates in two schemes where customers who are registered disabled can apply for a card which entitles them to bring a carer free of charge.

 

The CEA or Cinema Exhibitors Association card can be used in the Torch Cinema only.

 

The HYNT CARD is for Theatre performances in Wales, we also accept the Hynt Card for our cinema screenings too.

 

To apply for your Hynt Card, please visit: http://www.hynt.co.uk/en/

 

 

 

 

  

The CEA Card is a national concessionary card developed by the Cinema Exhibitors Association for UK cinemas in order to allow people with disabilities to obtain one.

 

Please visit: www.ceacard.co.uk

If you require any further information on access please email boxoffice@torchtheatre.co.uk or call 01646 695267.