Access Facilities

ACCESS & FACILITIES

 

Torch Theatre Company Christmas Show

 

PINOCCHIO

 

 Thursday 20 December 2018  6:00pm will be a BSL (British Sign Language) performance

 

 

 For further details please ask a member of Box Office.


BROWSE OUR ACCESS PERFORMANCES...

The Post  SUBTITLED at Torch Theatre

20 Feb 2018

The Post SUBTITLED

BBFC Rating 12
Journey's End  SUBTITLED at Torch Theatre

01 Mar 2018

Journey's End SUBTITLED

BBFC Rating 12
Phantom Thread  SUBTITLED at Torch Theatre

19 Mar 2018

Phantom Thread SUBTITLED

BBFC Rating 15
Coco  SUBTITLED at Torch Theatre

25 Mar 2018

Coco SUBTITLED

BBFC Rating PG
Red Sparrow SUBTITLED at Torch Theatre

26 Mar 2018

Red Sparrow SUBTITLED

The Shape of Water  SUBTITLED at Torch Theatre

28 Mar 2018

The Shape of Water SUBTITLED

BBFC Rating 15
Finding Your Feet  SUBTITLED at Torch Theatre

29 Mar 2018

Finding Your Feet SUBTITLED

BBFC Rating 12

TORCH ACCESS LIST

Joining the Torch Theatre Access List will allow you to receive information about upcoming access performances and will help us to tailor your visit. The Torch Theatre will hold your details on its database in order to facilitate future bookings and help us meet your access needs but they will not be shared or used for any other purposes.

 

If you would like to join our access list please fill in the application form and send it back to liam@torchtheatre.co.uk 

 

We are proud to be a Dementia and Autism Friendly organisation.

DOWLOAD FORM

Family & Children

 

There are baby-changing facilities available which are located near Café Torch and the Joanna Field Gallery.  Highchairs are also available in Café Torch.

 

 

Wheelchair Access and Low Mobility?

 

There is a lift to all floors, including the Theatre Bar, Café Torch and the Joanna Field Gallery. There are wheelchair accessible toilets on each floor. Wheelchair spaces are available in both performance spaces. We can store wheelchairs and have one available for loan for patrons transferring to seats. If you have low mobility, we suggest you book rows P, L, M and N (auditorium left) for easier access to the Main House and lift, and rows C, D and E (auditorium left) in the Studio. Please inform the Box Office of your requirements when booking your tickets.

 

Visually Impaired

 

Guide dogs for visually impaired people are welcome in the theatre. We can offer seats on the end of the row to make your visit easier. Please inform Box Office when booking your ticket and ask for information on any special effects that might affect the comfort of your dog during the production.

 

Some performances and screenings in our season are Audio Described for those that may not be able to see everything that is happening on the stage.

 

Audio description is a live commentary, by trained describers, interspersed with the actor’s dialogue. The description starts 15 minutes before a performance or screenings with details of the set, scenery, characters for live theatre and any other relevant details for film.

 

Description is relayed via a discreet headset linked to the infra-red audio system. Headsets can be collected from Box Office.

 

Deaf and Hard of Hearing?

 

Hearing dogs are welcome in the theatre. We can offer seats on the end of the row to make your visit easier. Please inform Box Office when booking your ticket and ask for information on any special effects that might affect the comfort of your dog during the production.

 

The Box Office is fitted with a DDA compliant portable induction loop system.  Both theatre spaces are equipped with an infra-red hearing system to be used with headsets, available from the Box Office.

We also programme regular subtitled screenings.

 

 

Disabled car parking

 

Disabled badge holders may park in the designated bays in front of the Theatre. Alternative parking is situated in the Lower Charles Street car park less than 50 metres from the Theatre and Robert Street, less than 200 metres from the Theatre.

 

HYNT & CEA SCHEME

The Torch Theatre participates in two schemes where customers who are registered disabled can apply for a card which entitles them to bring a carer free of charge.

 

The CEA or Cinema Exhibitors Association card can be used in the Torch Cinema only.

 

The HYNT CARD is for Theatre performances in Wales, we also accept the Hynt Card for our cinema screenings too.

 

To apply for your Hynt Card, please visit: http://www.hynt.co.uk/en/

 

 

 

 

  

The CEA Card is a national concessionary card developed by the Cinema Exhibitors Association for UK cinemas in order to allow people with disabilities to obtain one.

 

Please visit: www.ceacard.co.uk

If you require any further information on access please email boxoffice@torchtheatre.co.uk or call 01646 695267.