Access Facilities

ACCESS & FACILITIES

TORCH ACCESS LIST

Joining the Torch Theatre Access List will allow you to receive information about upcoming access performances and will help us to tailor your visit. The Torch Theatre will hold your details on its database in order to facilitate future bookings and help us meet your access needs but they will not be shared or used for any other purposes.

 

If you would like to join our access list please fill in the application form and send it back to boxoffice@torchtheatre.co.uk

 

 We are proud to be a Dementia and Autism Friendly organisation.

DOWLOAD FORM

Family & Children

 

There are baby-changing facilities available which are located near Café Torch and the Joanna Field Gallery.  Highchairs are also available in Café Torch.

 

 

Wheelchair Access and Low Mobility?

 

There is a lift to all floors, including the Theatre Bar, Café Torch and the Joanna Field Gallery. There are wheelchair accessible toilets on each floor. Wheelchair spaces are available in both performance spaces. We can store wheelchairs and have one available for loan for patrons transferring to seats. If you have low mobility, we suggest you book rows P, L, M and N (auditorium left) for easier access to the Main House and lift, and rows C, D and E (auditorium left) in the Studio. Please inform the Box Office of your requirements when booking your tickets.

 

Visually Impaired

 

Guide dogs for visually impaired people are welcome in the theatre. We can offer seats on the end of the row to make your visit easier. Please inform Box Office when booking your ticket and ask for information on any special effects that might affect the comfort of your dog during the production.

 

Some performances and screenings in our season are Audio Described for those that may not be able to see everything that is happening on the stage.

 

Audio description is a live commentary, by trained describers, interspersed with the actor’s dialogue. The description starts 15 minutes before a performance or screenings with details of the set, scenery, characters for live theatre and any other relevant details for film.

 

Description is relayed via a discreet headset linked to the infra-red audio system. Headsets can be collected from Box Office.

 

Deaf and Hard of Hearing?

 

Hearing dogs are welcome in the theatre. We can offer seats on the end of the row to make your visit easier. Please inform Box Office when booking your ticket and ask for information on any special effects that might affect the comfort of your dog during the production.

 

The Box Office is fitted with a DDA compliant portable induction loop system.  Both theatre spaces are equipped with an infra-red hearing system to be used with headsets, available from the Box Office.

We also programme regular subtitled screenings.

 

 

Disabled car parking

 

Disabled badge holders may park in the designated bays in front of the Theatre. Alternative parking is situated in the Lower Charles Street car park less than 50 metres from the Theatre and Robert Street, less than 200 metres from the Theatre.

 


BROWSE OUR ACCESS PERFORMANCES...

Doctor Strange in the Multiverse of Madness  SUBTITLED at Torch Theatre

19 May - 26 May

Doctor Strange in the Multiverse of Madness SUBTITLED

BBFC Rating 12
Doctor Strange in the Multiverse of Madness  RELAXED ENVIRONMENT SCREENING at Torch Theatre

21 May 2022

Doctor Strange in the Multiverse of Madness RELAXED ENVIRONMENT SCREENING

BBFC Rating 12
Top Gun: Maverick  SUBTITLED at Torch Theatre

02 Jun 2022

Top Gun: Maverick SUBTITLED

BBFC Rating 12
Fantastic Beasts: The Secrets of Dumbledore  RELAXED ENVIRONMENT SCREENING at Torch Theatre

05 Jun 2022

Fantastic Beasts: The Secrets of Dumbledore RELAXED ENVIRONMENT SCREENING

BBFC Rating 12
Downton Abbey: A New Era  SUBTITLED at Torch Theatre

09 Jun 2022

Downton Abbey: A New Era SUBTITLED

BBFC Rating PG
Jurassic World: Dominion SUBTITLED at Torch Theatre

16 Jun 2022

Jurassic World: Dominion SUBTITLED

Lightyear RELAXED ENVIRONMENT SCREENING at Torch Theatre

18 Jun 2022

Lightyear RELAXED ENVIRONMENT SCREENING

Movies & Memories: Chitty Chitty Bang Bang  at Torch Theatre

21 Jun 2022

Movies & Memories: Chitty Chitty Bang Bang

BBFC Rating U
Lightyear SUBTITLED at Torch Theatre

23 Jun 2022

Lightyear SUBTITLED

Men SUBTITLED at Torch Theatre

30 Jun 2022

Men SUBTITLED

HYNT & CEA SCHEME

The Torch Theatre participates in two schemes where customers who are registered disabled can apply for a card which entitles them to bring a carer free of charge.

 

The CEA or Cinema Exhibitors Association card can be used in the Torch Cinema only.

 

The HYNT CARD is for Theatre performances in Wales, we also accept the Hynt Card for our cinema screenings too.

 

To apply for your Hynt Card, please visit: http://www.hynt.co.uk/en/

 

 

 

 

  

The CEA Card is a national concessionary card developed by the Cinema Exhibitors Association for UK cinemas in order to allow people with disabilities to obtain one.

 

Please visit: www.ceacard.co.uk

If you require any further information on access please email boxoffice@torchtheatre.co.uk or call 01646 695267.